Detail

We focus strictly on customisation and configuration only — tailoring the Zoho suite to your tourism-business workflows, not forcing you to adjust to off-the-shelf. Here’s what we will configure for you:

• Zoho CRM Setup for Tourism: Configure lead capture forms, traveller segmentation (beach-goers, history buffs, group tours), pipeline stages (inquiry → quote → booking → arrival) , and partner/vendor management.
  
  
• Marketing Automation & Campaigns via Zoho­Campaigns / Zoho Marketing Automation: Automate email workflows promoting tour packages, seasonal offers, or coastal excursions; attach multilingual content (Arabic, English, European languages) for international appeal.
  
  
• Social Media Scheduling & Monitoring via Zoho Social: Configure scheduling of posts across Facebook, Instagram, X (formerly Twitter), and LinkedIn to highlight Tobruk’s tourism appeal and monitor engagement via dashboards.
  
  
• Live Chat & Support Setup (Zoho Desk / Zoho SalesIQ): Enable a multilingual live chat and ticketing system for international tourists (pre-arrival questions, on-site support) so you can cater to diverse visitor needs.
  
  
• Analytics & Reporting (Zoho Analytics): Set up dashboards capturing booking trends, campaign ROI, geographic visitor insights, service partner performance (tours, guides, vendors).
  
  
• Custom Apps/Workflows (Zoho Creator): Build configurations like guide-scheduling, local vendor workflows, visitor entry logs—without needing to code. 

Tourism agencies and destination marketing organisations are under increasing pressure to reach global travellers, deliver personalised experiences, and convert interest into bookings. For a region like the coastline of Tobruk in Libya — rich in Mediterranean beaches, historic heritage and unexplored appeal — digital transformation is not optional, it’s essential.
That’s where our custom Zoho CRM & Marketing Automation service for tourism arrives. We specialise in customising and configuring the full Zoho ecosystem so your tourism brand can manage leads, engage visitors, launch multilingual campaigns, and track campaign performance — all within one integrated platform.

Benefits

• Better Lead & Booking Management: Rather than scattered spreadsheets, you’ll manage traveller inquiries, follow-ups and bookings all in one organised CRM.

• Higher Engagement with Visitors: With tailored marketing campaigns and multilingual messaging, you’ll reach holiday-seekers at the right time and in the right language.

• Unified Digital Presence: From email campaigns to social posts to live chat, your tourism operations are seamlessly coordinated.

• Data-Driven Insights: You’ll gain clarity on which offers resonate, which regions drive visits, and how to optimise resources (guides, tours, beach hours).

• Scalable & Efficient: As your destination grows, your system grows with it—adding new tours, languages, partners, locations without chaos.

• Visitor-Friendly Experience: For tourists, the journey is smooth—from inquiry to booking to arrival—with fewer manual hiccups and better support.

Our Experience

We at Zolute bring deep expertise in deploying the Zoho ecosystem for tourism, hospitality and destination-marketing clients. In the case of the Libya coastal tourism project, we configured Zoho CRM and marketing tools to support multilingual international outreach, manage tour partner workflows, segment beach/commercial/historic-tour visitors, and deliver live-chat support at scale. We know every major feature of Zoho — CRM pipelines, marketing automation, social scheduling, analytics dashboards, custom apps — and we tailor them to your unique tourism workflow.

What We Provide

• Discovery workshop: Understand your destination, tourism flows, partners and visitor segments.

• Customisation of Zoho CRM: Set up modules (leads, tours, bookings, partners), workflows, segmentation, stages.

• Setup of Marketing Automation: Design email and social workflows, define triggers (seasonal, offer expiry), languages.

• Social media scheduling: Configure Zoho Social for multi-channel posts and monitoring.

• Live chat & support configuration: Enable Zoho Desk/SalesIQ with multilingual capability.

• Analytics dashboards: Configure Zoho Analytics with key metrics (inquiries, bookings, campaigns, ROI).

• Custom app workflows: Build small apps for vendor management, tour-guide scheduling, visitor logs (via Zoho Creator).

• Training & handover: Provide user training and documentation so you can self-manage going forward.

If you’re ready to promote your tourism destination, streamline visitors’ journeys, and scale globally, our Custom Zoho CRM & Marketing Automation for Tourism Destinations is the solution. We take care of customisation and configuration, so your digital marketing and operations system becomes a growth engine, leaving you free to focus on welcoming travellers.