Detail

We provide customization and configuration only—no generic templates. Every setup is tailored to your business operations in gas distribution, retail operations, field delivery, safety, and regulatory requirements.

Here is what we do:

• CRM Module Setup for Oil & Gas Retail: Define customer types (residential, industrial, wholesale), product types (gas cylinders, pipelines, refills), pricing tiers.

• Sales & Order Management: Configure Zoho CRM to track leads/orders from enquiries to fulfillment, delivery scheduling, tracking.

• Field Operations Workflow: Setup workflows for field agents—delivery tracking, location mapping, route optimization, proof of delivery.

• Inventory & Stock Alerts: Configure stock levels of gas stocks, cylinder tracking, safety stock alerts.

• Customer Service & Support: Ticketing for complaints or safety issues, service requests.

• Regulatory & Safety Compliance: Custom fields and workflows to record safety checks, regulatory documentation, incident reports.

• Reporting & Dashboards: Real-time dashboards for sales, deliveries, safety metrics, route efficiency, customer satisfaction.

• Integrations: If needed, link the CRM with external systems—logistics, billing, ERP, or mobile apps used by field agents.

• Training & Handover: Provide configuration documentation and basic training so your team can use the system.

Distributing gas in a large region like Bejaia, Algeria, comes with many challenges: tracking retail customers, managing operations, handling field sales, keeping safety logs, and ensuring regulatory compliance. Without a good system, many things slip—inefficient routes, delayed orders, manual record-keeping, low visibility, and lost revenue.

Our service brings in a smart Zoho CRM solution specifically designed for oil & gas retail & operations. By customizing and configuring Zoho CRM for your gas distribution business, we help you streamline customer relationships, improve sales tracking, operate safely, and turn data into decisions. You get better visibility, faster processes, and more control over every part of your gas distribution chain.

Benefits

• Improved Visibility: See every sale, delivery, customer, safety record in one place.

• Faster Response & Delivery: Orders processed and delivered more quickly with better scheduling and field tracking.

• Reduced Waste & Errors: Inventory alerts and proof of delivery reduce losses.

• Better Safety & Compliance: Keep all regulatory and safety records organized, avoiding fines or accidents.

• Higher Customer Satisfaction: Faster service, clear communication, better support.

• Data-Driven Decisions: Reports and dashboards let you find bottlenecks, optimize routes, and plan growth.

Our Experience

We have implemented Zoho CRM for companies in oil & gas distribution, retail, and operations sectors. Specifically, for the Bejaia gas distributor, Zolute configured CRM workflows for field sales staff, integrated delivery tracking, regulatory safety records, and customer service modules. We know the operational challenges in this region—field constraints, safety, logistics—and we build systems that match local needs. Our team has many projects where we only do configuration & customization, making sure the CRM works for you and fits your current processes.

What We Provide

• Detailed requirement gathering for your gas distribution operations

• Custom CRM setup: sales, delivery, operations, safety modules

• Field operations workflow configuration (routes, mobile tracking, proof of delivery)

• Inventory, cylinder tracking, and stock alert setup

• Compliance & incident tracking setup

• Custom dashboards & reports specific to your metrics

• Optional integrations with billing, mobile apps, and ERP

• Training & documentation for your team

If you want your gas distribution business in Bejaia (or similar places) to operate more smoothly with better visibility and control, this Zoho CRM service is for you. We handle customization and configuration only, so your CRM matches your real workflows. The result is fewer errors, faster operations, and a clearer business view.