Detail

We are Zoho experts with deep industry experience in tourism, travel management, and hospitality automation. Our service focuses on custom setup and configuration — adapting Zoho tools to your agency’s goals, language, and operations.

Here’s what we implement and configure for you:

1. Zoho CRM for Travel Leads & Customer Management

• Capture inquiries from websites, WhatsApp, social media, and email — all in one dashboard.

• Segment travelers by nationality, budget, season, or package type.

• Automate follow-ups, reminders, and trip confirmations.

2. Zoho Bookings for Appointment & Trip Scheduling

• Let customers book consultations, travel packages, or itinerary slots online.

• Auto-sync schedules with your sales calendar and team availability.

3. Zoho Campaigns & Marketing Automation

• Send personalized offers for holidays, festivals, and destinations.

• Build drip campaigns for new leads and repeat travelers.

• Automate WhatsApp and email reminders before trips.

4. Zoho SalesIQ & Live Chat

• Engage visitors on your website in real time.

• Convert travelers browsing your packages into actual leads.

5. Zoho Social for Social Media Automation

• Schedule posts and manage Instagram, Facebook, and Twitter directly from Zoho.

• Track engagement and run hashtag campaigns promoting Moroccan destinations.

6. Zoho Analytics for Smart Insights

• Understand which packages perform best, which channels convert most, and how to improve ROI.

7. Zoho One Integration

• Centralize your CRM, bookings, finance, HR, and support — all under one system.

• Perfect for agencies growing across Agadir, Casablanca, Marrakesh, and beyond.

Running a travel agency in Morocco isn’t just about crafting the perfect itinerary anymore — it’s about managing customers, partners, and marketing with precision. From Agadir’s boutique experiences to Marrakech’s desert adventures, travel businesses today need smart, connected systems that keep everything running smoothly.

That’s where Zoho CRM and Zoho One come in. With our customization and configuration service, we help travel agencies across Morocco automate lead management, booking pipelines, personalized promotions, and post-trip engagement. We don’t sell licenses — we make your Zoho system work exactly the way your travel business needs it.

Benefits

• Better Lead Conversion: Turn inquiries into bookings through automated follow-ups.

• Smarter Marketing: Personalize offers and promotions by traveler type or season.

• Time Savings: Cut manual coordination — AI handles repetitive tasks.

• Improved Customer Experience: Multi-language communication in Arabic, French, and English.

• Stronger Team Collaboration: Central dashboards connect sales, operations, and service.

• Scalable Growth: Easily expand to new destinations or teams.

Our Experience

We are Zoho-certified implementation specialists with years of experience transforming travel and tourism businesses across the MENA region.
In Agadir, Morocco, we’ve already helped travel agencies modernize their CRM systems — integrating lead capture, bookings, marketing automation, and analytics into one unified Zoho platform.

Our team knows every module, every workflow, and every integration within the Zoho ecosystem. From Zoho CRM to Zoho Campaigns, Social, and Analytics — we ensure your setup is not generic, but tailored precisely for the tourism market in Morocco.

What We Provide

• Requirement gathering and workflow mapping

• Custom CRM setup for travel pipelines

• Booking and calendar integration (Zoho Bookings)

• Multilingual configuration (Arabic, French, English)

• Marketing automation setup (Zoho Campaigns, WhatsApp, and email)

• Social media management setup (Zoho Social)

• Dashboard & analytics customization (Zoho Analytics)

• Integration of Zoho One apps

• Testing, documentation & staff training

With our Zoho CRM customization for Travel Agencies, you get a powerful, localized, and scalable system built for Morocco’s fast-growing tourism industry. We handle the customization and configuration, while you focus on creating amazing travel experiences for your customers.