Detail

We only do customization and configuration (no templates or plug-and-play). We know every Zoho feature relevant to tourism and hospitality, and set them up precisely for your business. Here’s how:

• Zoho CRM tailored for tourism
   • Build guest profiles with booking history, preferences, nationalities, languages
   • Capture leads from website, social media, travel agents, OTA platforms
   • Automate follow-ups, reminders, upsells, and guest communications

• Zoho Bookings & Reservation Engine
   • Enable online bookings for rooms, tours, spa, dining, or services
   • Time zone–aware booking calendar, multilingual booking pages (Arabic, French, English)
   • Staff/service scheduling, availability rules, buffer times

• Marketing Automation & Campaigns
   • Email, SMS, WhatsApp campaigns to leads and past guests
   • Customer journeys to upsell tours, packages, promotions
   • Integration with review platforms, loyalty programs

• Zoho Analytics for Tourism KPIs
   • Build dashboards: occupancy rates, cancellation trends, agent performance
   • Reports for bookings by region, season, OTA source
   • Visuals for revenue per room, guest types, discount performance

• Mobile & Field Use
   • Configure Zoho mobile apps so your team (tour guides, concierges) access data on the go
   • Lead capture in the field, booking updates from remote sites

• Language, Localization & Integration
   • System in your preferred language(s) (we support configuring Zoho in French, Arabic, English)
   • Local context in forms, fields, currency, tax rules
   • Integrations with hotel PMS, OTAs, payment gateways

• Training & Handover
   • Train staff in your language
   • Provide documentation & user guides
   • Remote support during transition

The tourism and hospitality sector is growing fast, especially in places like Tunisia with its beautiful coasts, heritage sites, and vibrant culture. But to thrive in today’s market, hotels, tour operators, travel agencies, and guest houses need modern systems behind the scenes—systems that help manage bookings, guest relationships, marketing, and analytics.

That’s where our custom Zoho solutions for tourism & hospitality come in. We specialize in configuring and customizing Zoho apps (CRM, Zoho Bookings, Zoho Marketing Automation, Zoho Analytics) to perfectly fit your tourism business workflows. You don’t get one-size-fits-all — you get a system built around your operations, language, and local needs.

Benefits

• All-in-one, unified system — No data scattered across tools.

• Better guest experience — Smooth booking, personalized communication.

• More bookings & revenue opportunities — Marketing automation drives upsells.

• Real-time insight & control — You see how each outlet, season, or agent is performing.

• Local relevance — System built for your language, culture, and market.

• Scalable operations — Whether you run one hotel or many, the system grows with you.

Our Experience

We have successfully implemented Zoho solutions for tourism and hospitality businesses across MENA and North Africa. We’ve worked with hotels, tour operators, local agencies, and resorts to deploy CRM systems, booking engines, analytics dashboards, and marketing automation. In the Tunisia project, for example, Zoho Bookings, CRM, Marketing Automation, and Analytics were used together to centralize guest data, automate communications, and reveal operational trends. Zolute

We know every feature—lead scoring, journeys, multilingual forms, mobile access, integration hooks—and we bring that depth of knowledge to your project.

What We Provide

• Discovery & workflow mapping (you + us)

• Customization of Zoho CRM, Bookings, Marketing Automation, Analytics

• Language & localization configuration

• Integration setup (PMS, OTA, payment gateways)

• Dashboards & report building

• Mobile app and field setup

• Staff training, documentation, and handover

• Testing & quality assurance

With our Custom Zoho Solutions for Tourism & Hospitality, your tourism business gains a smart, unified system: guest management, bookings, marketing, reporting—all working together. We handle all the customization and configuration, so your software aligns perfectly with how you operate. You get control, insight, and growth.